Staredit Network > Forums > Technology & Computers > Topic: HDDs damaged by unknown cause
HDDs damaged by unknown cause
Dec 31 2012, 12:26 am
By: NudeRaider  

Dec 31 2012, 12:26 am NudeRaider Post #1

We can't explain the universe, just describe it; and we don't know whether our theories are true, we just know they're not wrong. >Harald Lesch

I've got a really special case here, maybe too specialized for SEN, but I thought I'll ask here first:

The Problem:
It's the second time in a row now that I managed to break a hdd by trying to put Windows 7 Ultimate on it. Both times the computer became unbootable somewhere during the process. Specifically booting halts right after recognizing the drives. It does recognizes the hdd properly but it just doesn't continue. You can even press F2 or F11 in that halted state and it will say it would enter Setup (BIOS) or Boot Menu respectively, but it never does.

Cross checking done: When I unplug the hdds in question the computer works fine. The hdds also won't work in other computers.

How it happened:
The first time it happened I checked partitioning with an Acronis Home 11 Boot CD, but didn't change anything. Then, I restarted and entered Win7 setup where I partitioned the drive. The installation process started, expanded the files onto the hdd and then the first regular reboot of the setup process happened. After that the computer didn't boot anymore.

So next day we let the hdd check by a computer service company which put it into another computer and declared it broken.
They installed another hdd and put Windows XP on it.

The second time (another day later) I just put my Win7 DVD in, reformatted the hard drives with the Win7 setup routine and it installed just fine. After successful installation I noticed I put Win7 on the wrong partition (fuck me), so I had to do it all over again.
I booted with the Win7 DVD, started setup and this time, I changed partitioning because both previous partitions didn't have smooth numbers. (I like partition sizes of exactly 60GB etc. -- just a quirk of mine.) And it created an additional partition with 100 MB to store the boot manager on. Not happy with unnecessary partitions I deleted them and decided to do the partitioning with Acronis. I rebooted into Acronis and did so. After restarting the computer didn't boot anymore.

So I broke another hard drive, both times Acronis and partitioning via Win7 were involved, albeit the first time I didn't change things in Acronis.
Curiously the first time the problem occurred it happened during Win7 installation after a reboot, and the 2nd time it happened after partitioning with Acronis.

Further information:
Some oddity I noticed: When closing Acronis with the X button top right the screen goes black and I had to do a hard reset. CTRL + ALT + DEL didn't work anymore. I'd expect that the computer would restart automatically. (At least this is what the version at my workplace does.)

Both hdds are IDE. The first, some used 250GB drive and the second a refurbished 160GB Seagate Barracuda.
The computer itself is some Intel Core 2 E series @ 1.9 GHz with a BIOS (no UEFI)

What else do you need?

Questions:
1.) Is it possible there is a hard drive damaging virus on either of my boot media?
Acronis is from some piracy forum and could be unsafe, but avast didn't detect any viruses.
Windows 7 is from a friend of mine who to my knowledge already successfully installed a couple of computers with it (and I did too, at one time during 2nd try).

2.) Could this behavior at all be the result of a damaged firmware? (caused by malicious/faulty code)
If so, how would I go about re-flashing it since the computer won't even get to the point where it would check for boot media when the hdd is connected.

3.) Could it have something to do with the boot manager partition Windows 7 automatically created? (I guess not)

4.) Is there other methods of damaging hard drives? I've heard of viruses marking sectors as bad in normally inaccessible (system-something) regions of hdds (no idea how much credit there is to it).

What now?
I think I'll try to partition an old discarded hdd with my Acronis CD a few times and see what happens. Maybe that will shed some light. If nothing happens I'll try partitioning it with the Win7 setup a couple of times. Hopefully I can reproduce it that way and prevent the 3rd hdd from sharing the fate of their predecessors. :P

Anyone ever had or heard of a similar case, have an idea what could be causing it, or has any useful suggestions on how to proceed? Let's hear it!




Dec 31 2012, 1:19 am rockz Post #2

ᴄʜᴇᴇsᴇ ɪᴛ!

Why all the partitions?

The 2nd drive doesn't sound dead to me. Dban it, install win7 on it, and don't mess with the partitions.

The drives are pretty old too, so it's not really a surprise that they might be dead.



"Parliamentary inquiry, Mr. Chairman - do we have to call the Gentleman a gentleman if he's not one?"

Dec 31 2012, 1:33 am NudeRaider Post #3

We can't explain the universe, just describe it; and we don't know whether our theories are true, we just know they're not wrong. >Harald Lesch

I realize I used the word partition a lot, but my goal was simply to create a 60GB system partition for Windows 7 and a data partition spanning the rest of the drive. I don't think I need to explain why.

How is it not dead? It shows the very same symptoms as the first drive:
I plug it into the computer and it won't enter bios or otherwise continue booting past recognizing the hdd. I unplug it, the computer starts again. Btw. I can have it plugged in if I disable the IDE port it's connected to.
Also both drives won't work in other computers.

It's quite unlikely that both drives die right after similar procedures have been performed on them. I've bought it for the first time, but not when it happened again 2 days later.
The 2nd drive just got repaired by Seagate. 16 power on hours, 21 power on cycles.




Dec 31 2012, 4:54 am rockz Post #4

ᴄʜᴇᴇsᴇ ɪᴛ!

You said it would not boot, when in fact it will not post? "boot" is kinda vague, as I assumed it posted, you just couldn't boot the OS anymore. You can attempt a hot swap, but that's not the greatest idea. Perhaps an external enclosure will help, and then you should be able to wipe the drive and start from scratch again. Anything to get it working.

I also recommend you just do a stability test with prime 95 or something. Bad CPUs can do very strange things, and CPUs don't usually go bad so you don't always check for them. You might also have bad power.



"Parliamentary inquiry, Mr. Chairman - do we have to call the Gentleman a gentleman if he's not one?"

Jan 7 2013, 1:23 pm NudeRaider Post #5

We can't explain the universe, just describe it; and we don't know whether our theories are true, we just know they're not wrong. >Harald Lesch

For now we're assuming it's a problem with the motherboard. We suspect it sends out bad voltages over the IDE bus which eventually destroy the controller of the hdd.

But we're still testing it.

Btw. deliberately trying to kill an old drive it with Acronis or Windows didn't work, so I guess it's not a virus that sneaked onto the media. It seems it just depends on how long you're using it. Maybe using low level commands (partitioning/formatting) speed it up / are the only thing causing damage, because it's weird that it survived 2 months of light to normal usage and then breaks right when it's being partitioned.




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